What is... Customer Relation Management

CRM, or customer relation management,  is managing the relation your business has with your present and future clients. 

Your website is the best tool to communicate with customers, prospects and employees. This is both essential and inexpensive.

This technology is free and open source, but you do need to learn how to use it, or hire people to do it for you. 

This website (civilsocialmedia) demonstrates these tools that will give you more control over your customers, products, sales, and data in general.

Permit us show you how...

 No one today would say we don't need to read or write. What many of us don't know is that the internet is a new form of communication.

Newsletters, email, videos, slideshow presentations, are only a few new ways to engage your customer. 

All these tools need to come from one source, your website, a good example is your bank that keeps everything for you in one place.

Clearly although these tools are free many businesses don't have the time or money to set up these complicated systems at first. That is why this site was built, to give any business the opportunity to use and work with these tools. Then, later as you grow, to incorporate them into how you do what you do.

This is the disruptive technology that will eventually affect what you do today, tomorrow.